FAQs
Are the free offers real?
Yes! You just need to pay for shipping and handling.
Where are you located?
We ship from the United States, the United Kingdom, Canada, Germany, China etc. We will spare no effort to ship your order after you placing. Please be advised that Delivery Time varies depending on country.
Do you ship worldwide?
Yes, we ship worldwide.
Supported Shipping Methods are:
We will choose from the following express shipping options: DPD, DPEX, Fedex, DHL, Hermes, USPS, UPS, China EMS, etc
How long does shipping take?
The delivery time can vary.
Average Shipping Time 10 to 14 days, due to the Corona pandemic today it can sometimes be double the average time.
We always do our best to make you get your desired items as soon as possible. We ship from the United States, the United Kingdom, Canada, Germany, China etc. We will spare no effort to ship your order after you placing. Please be advised that Delivery Time varies depending on country.
We will choose from the following express shipping options: DPD, DPEX, Fedex, DHL, Hermes, USPS, UPS, China EMS, etc
Because of the high response on our new editions please sometimes we have a processing time from 3 to 6 workdays. With additional 2 to 3 weeks for delivery it can be up to four weeks till arrival. We could not hold our prices otherwise. Most cases its much faster than that (in average 10 to 14 days).
In any way we will provide you with the tracking numbers of your items as soon as possible (which you can easily follow under the menu "order status").
Shipping Cost
We always use Insured Shipping.
The costs for insured shipping and handling are between $ 7.95 ( up to any orders under $ 30) and $9.95 ( up to orders between $30 and $100),
free shipping on orders over $ 100.
Customs And Import Duty
In general,there only be a small number of countries need to clear customs. If unfortunately,your order need to clear customs tax,and you need to make a payment again, please get in contact with us immediately. We will do our best to solve the matter for you, please do not worry about it.
1. Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be revised after the order has been placed successfully.However,before your order being shipped,we will try our best to help you to revise your shipping address.So please make sure that your shipping address is right and if you have any question,please feel free to contact with us first,we will be very glad to help you solve the matter.
2. How do I track my order?
After your order being shipped, a tracking number will appear. You can track your order on our company's website with the tracking number provided.
Please pay attention: It may take 48 to 72 hours for the tracking information to be updated and sometimes tracking numbers may change. If after 3 days you cannot get the tracking information of your order, please feel free to contact with us for more information.
3. I am not satisfied with the product. What can I do?
If you are not satisfied with the product you received,you’d better return it to us in new condition within 15 days from the delivered date,or we would refuse to accept your request.
See our Refund Policy